Privacy Policy
1. Introduction
Tech by Dimitri ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.techbydimitri.com (the "Site") or engage with our services, including our Web Development Memberships, SEO services, and digital marketing solutions.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
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Register for a membership or account.
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Purchase services or products (Web Development, SEO packages).
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Subscribe to our weekly newsletter.
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Request customer support (via our Ticket Support system).
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Fill out a contact form or request a quote.
This information may include your name, email address, phone number, billing address, and payment information (credit card numbers are processed by secure third-party payment processors and are not stored on our servers).
2.2 Derivative Data & Usage
When you access the Site, our servers (and our hosting provider, Wix Studio) automatically collect information about your access. This includes your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
3. How We Use Your Information
We use the information we collect to:
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Provide Services: Create and manage your account, fulfill your membership benefits, and deliver development/marketing work.
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Process Payments: Securely process transactions for memberships and service fees.
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Communication: Send you administrative information, such as order confirmations, invoices, and updates to our Terms or Policy.
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Marketing: Send you our newsletter or promotional information (only if you have opted in). You can unsubscribe at any time.
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Support: Respond to your inquiries and resolve technical issues via our 24/7 ticket system.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share information with third parties only in the following situations:
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Service Providers: We may share data with third-party vendors who perform services for us, such as payment processing (e.g., Wix Payments, Stripe, PayPal), email delivery (marketing platforms), and hosting services (Wix).
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Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and tracking pixels to help customize the Site and improve your experience.
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Strictly Necessary Cookies: Essential for you to browse the website and use its features, such as accessing secure member areas.
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Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our website to improve our services and SEO strategies.
6. Third-Party Websites
The Site may contain links to third-party websites and applications of interest (e.g., social media platforms like Instagram, LinkedIn, or YouTube). Once you use these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Tech by Dimitri
1377 Rogers Avenue, Brooklyn, NY 11210
Email: dimitri@techbydimitri.com
Phone: (718) 218-3494
